Legal
Terms of Service
Last updated: August 2026
Quotes
Quotes are estimates based on the details you give us. If conditions on site are meaningfully different — more windows, heavy construction debris, hard access — we’ll tell you before we start and confirm the adjusted price with you.
Scheduling and weather
We may reschedule for rain, wind, ice, or unsafe conditions. We’ll give you as much notice as we can and offer the next available slot. Let us know in advance if you need to cancel or move an appointment.
Access and site conditions
We need reasonable access to the exterior of the home, including gates, and access to a water spigot unless we’ve agreed otherwise. Please secure pets and move fragile items away from windows before we arrive. We work carefully around landscaping, but we can’t be responsible for pre-existing damage, failed seals, loose or aging glazing, cracked glass, or screens that are already brittle or damaged.
What our cleaning does and doesn’t remove
Standard cleaning removes dirt, dust, and film. Some conditions — etched hard-water mineral damage, paint or construction overspray, scratches, and oxidation — are permanent or require separate restoration work, which we quote separately and cannot guarantee.
Satisfaction
We check the work with you before we leave. If something was missed, tell us and we’ll make it right.
Payment
Payment is due when the work is finished unless we’ve agreed to other terms in writing.
Insurance
We carry liability insurance for the work we perform. Proof of coverage is available on request.
Contact
Questions about these terms? Email windowsspectre@gmail.com.